If you're using the pick-up feature you might want to customize the email for order confirmation. In this article I will show you how.

To display a custom message for the order confirmation email, you can use this snippet of code
{% if shipping_method.title == "Pickup In Store" %}
     Place your message between these tags in the mail template 
{% endif %}

You need to copy and paste the code into the order confirmation template.
You can find the order confirmation confirmation template in the Shopify settings and then you need to click on notifications

Then you need to edit the template and place the code.

This is the email when customers don't use pick-up:

This is the email when customers do use the pick-up:

You can also place the snippet in the Shipping confirmation template and change the text there so that when it is fulfilled they get an email that their pick-up is ready

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