Articles on: Market Sync

Orders-without-email-not-importing-shopify

Currently Shopify does not accept any orders without a customer email address.


Here's how to import the failed orders, you can enable email import in the app settings:


Enable Email ImportR you can set a dummy email in the connection settings:


Connection settingsou can enter any email address in the dummy email, but if you dont want every order to be linked to the same customer, you can enter order_number and we will generate an order_number@marketplace.com address (for instance 11-222-3314-41@amazon.com)


After you set up one of the options, you can then retry importing any failed orders from today.


Updated on: 08/10/2025

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